Política de reembolso

Last updated 19-04-2026

At Scalporia, we want you to be satisfied with your purchase. If you are not happy with your order, we’re here to help.

1. Returns

We accept returns within 14 days of receiving your order.

To be eligible for a return:

• The item must be unused
• The item must be in its original packaging
• You must provide proof of purchase

2. Non-returnable items

We cannot accept returns for:

• Used or damaged products (not caused by shipping)
• Items returned after the 14-day period
• Products without proof of purchase

3. Refunds

Once we receive and inspect your return, we will notify you about the approval or rejection of your refund.

If approved:

• Your refund will be processed to your original payment method
• It may take 5–10 business days depending on your bank or payment provider

4. Late or missing refunds

If you haven’t received your refund yet:

• Check your bank account again
• Contact your credit card company or bank
• If needed, contact us at [your email]

5. Exchanges

We only replace items if they are defective or damaged.

6. Return shipping

Customers are responsible for return shipping costs unless the item is defective or incorrect.